At Zubair's Education, we are committed to delivering a seamless learning experience. Below is an overview of our delivery process for all online courses and materials:
1. Course Access
- All enrolled students will receive immediate access to their course materials upon successful registration and payment confirmation.
- Access details will be sent to the provided email address, which includes login credentials to our Learning Management System (LMS).
2. Instant Digital Delivery
- All course content, including video lectures, reading materials, quizzes, and assignments, will be available for immediate access after purchase.
- No physical delivery is required for our courses as they are provided digitally.
3. Course Updates
- Any updates or additional materials added to the course after purchase will be available within the same LMS account. You will be notified via email whenever new content is added to your enrolled courses.
4. Technical Support
- We offer 24/7 support for any technical issues related to accessing your courses. Please contact us at info@zubairseducation.com for assistance.
- For urgent matters, our team will respond within 24 hours.
5. Refunds & Cancellations
- Due to the nature of digital products, we do not offer refunds once access to the course has been granted. However, if you face technical issues that prevent access, we will work diligently to resolve the issue or provide an alternative solution.
- If you cancel your enrollment within 24 hours of purchase and have not accessed any course content, a full refund may be considered. Contact us at info@zubairseducation.com for assistance.
6. Security & Privacy
- All course content is protected by secure encryption methods to ensure the privacy and safety of your data.
- Our LMS platform ensures your personal details are stored securely and will not be shared without your consent.
7. Access to Premium Content
- Premium courses or special offers may require additional payment. Once the transaction is complete, access to premium content will be granted immediately.
- Access to premium content is restricted to the user account that made the purchase and cannot be transferred.
